Phoenix Home Care and Hospice is a Medicare-certified hospice based at 14330 East 42ND Street South in Independence, MO 64055. It has been certified since 2016. It cares for about 49 patients on an average day, making it a small hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the Missouri average is 9. Family caregivers rate it 4 out of 5 stars. The index flags 1 area where it is worse than the Missouri average, starting with patients discharged alive within 7 days.
What is Phoenix Home Care and Hospice's Medicare record?
| Hospice | Phoenix Home Care and Hospice |
|---|---|
| Address | 14330 East 42ND Street South, Independence, MO 64055 |
| Phone | (816) 373-7442 |
| Medicare provider number (CCN) | 261670 |
| Ownership | For-Profit |
| Medicare-certified since | 07/26/2016 |
How does Phoenix Home Care and Hospice score on Medicare's Hospice Care Index?
Phoenix Home Care and Hospice scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Missouri average it is better on 1 of the indicators below and worse on 1.
| Indicator | Phoenix Home Care and Hospice | Missouri average | U.S. average | vs. Missouri |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 15.8% | 30% | 52.4% | Better |
| Patients discharged alive within 7 days (lower is better) | 11.3% | 7.9% | 7.3% | Worse |
| Patients discharged alive after 180 days or more (lower is better) | 36.5% | 37.8% | 37.4% | About the same |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 13% | 10.3% | 8.5% | About the same |
| Live discharge followed by death in hospital (lower is better) | 3.5% | 2.4% | 2.1% | About the same |
| Nurse minutes per routine home care day | 15.6 min | 15.6 min | 19.9 min | About the same |
| Share of skilled nursing minutes given on weekends | 7.5% | 7.7% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 95.1% | 94.5% | 89.3% | About the same |
Separately, 96.3% of its patients received all seven recommended care steps at admission (Missouri average 95.3%) and 65.5% were visited by a nurse or social worker on at least two of their last three days (Missouri average 61.2%).
What do families say about Phoenix Home Care and Hospice?
82% of family caregivers said they would definitely recommend Phoenix Home Care and Hospice; the Missouri average is 86%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Phoenix Home Care and Hospice | Missouri average | U.S. average | vs. Missouri |
|---|---|---|---|---|
| Team always communicated well | 83% | 82% | 82% | About the same |
| Team always provided timely help | 81% | 81% | 78% | About the same |
| Team always treated the patient with respect | 90% | 92% | 91% | About the same |
| Right amount of emotional and spiritual support | 92% | 92% | 91% | About the same |
| Patient always got help for pain and symptoms | 72% | 77% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 82% | 84% | 83% | About the same |
| Would definitely recommend the hospice | 82% | 86% | 85% | Worse |
Where does Phoenix Home Care and Hospice deliver care, and to whom?
70% of phoenix home care and hospice's care is delivered at home and its largest patient group by diagnosis is cancer (27%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 70% |
| In a nursing facility | 22% |
| In assisted living | 8% |
| Primary diagnosis | Share of patients |
|---|---|
| Cancer | 27% |
| Dementia | 20% |
| Heart and circulatory disease | 19% |
| Other conditions | 16% |
| Respiratory disease | 11% |
| Stroke | 10% |
Which Kansas City-area ZIP codes does Phoenix Home Care and Hospice serve?
Phoenix Home Care and Hospice tells Medicare it serves 74 ZIP codes in Kansas City and the surrounding Missouri and Kansas counties.
- 64012
- 64014
- 64015
- 64016
- 64018
- 64024
- 64029
- 64030
- 64034
- 64050
- 64052
- 64053
- 64055
- 64056
- 64057
- 64058
- 64060
- 64063
- 64064
- 64068
- 64070
- 64075
- 64078
- 64079
- 64080
- 64081
- 64082
- 64083
- 64086
- 64088
- 64089
- 64098
- 64101
- 64105
- 64106
- 64109
- 64110
- 64111
- 64112
- 64114
- 64116
- 64117
- 64118
- 64119
- 64123
- 64124
- 64126
- 64127
- 64128
- 64129
- 64130
- 64131
- 64132
- 64133
- 64134
- 64137
- 64138
- 64139
- 64145
- 64150
- 64151
- 64152
- 64153
- 64154
- 64155
- 64156
- 64157
- 64158
- 64444
- 64701
- 64725
- 64734
- 64746
- 64747
What should you ask Phoenix Home Care and Hospice before choosing it?
Ask what happens in the first week
11.3% of its live discharges came within a week of enrollment (Missouri average 7.9%). Ask what the admission visit covers and how they confirm hospice is the right fit before enrolling.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Which other hospices serve Independence, MO?
- Heartland Hospice (kansas City) — Hospice Care Index 10 of 10
- Three Oaks Hospice — Hospice Care Index 10 of 10
- Harbor Hospice of Missouri, LP — Hospice Care Index 9 of 10
- Shalom Hospice — Hospice Care Index 9 of 10
- Brighton Hospice Missouri, LLC — Hospice Care Index 10 of 10
- Good Shepherd Hospice of Mid-America, Inc. — Hospice Care Index 10 of 10
All Medicare-certified hospices in Kansas City and the surrounding Missouri and Kansas counties
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Phoenix Home Care and Hospice Medicare-certified?
Yes. Phoenix Home Care and Hospice is certified by Medicare under provider number 261670 and has been since 2016.
What is Phoenix Home Care and Hospice's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Missouri average is 9.
How large is Phoenix Home Care and Hospice?
It cares for about 49 patients on an average day.
