Heartland Hospice (kansas City) is a Medicare-certified hospice based at 4731 South Cochise Drive, Suite 120 in Independence, MO 64055. It has been certified since 1996. It cares for about 101 patients on an average day, making it a mid-sized hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the Missouri average is 9. Family caregivers rate it 4 out of 5 stars. The index flags 3 areas where it is worse than the Missouri average, starting with gaps in nursing visits longer than 7 days.
What is Heartland Hospice (kansas City)'s Medicare record?
| Hospice | Heartland Hospice (kansas City) |
|---|---|
| Address | 4731 South Cochise Drive, Suite 120, Independence, MO 64055 |
| Phone | (816) 943-1798 |
| Medicare provider number (CCN) | 261572 |
| Ownership | Non-Profit |
| Medicare-certified since | 07/05/1996 |
How does Heartland Hospice (kansas City) score on Medicare's Hospice Care Index?
Heartland Hospice (kansas City) scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Missouri average it is better on 0 of the indicators below and worse on 3.
| Indicator | Heartland Hospice (kansas City) | Missouri average | U.S. average | vs. Missouri |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 37.9% | 30% | 52.4% | Worse |
| Patients discharged alive within 7 days (lower is better) | 7.2% | 7.9% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 46.8% | 37.8% | 37.4% | Worse |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 13.7% | 10.3% | 8.5% | Worse |
| Live discharge followed by death in hospital (lower is better) | 2.9% | 2.4% | 2.1% | About the same |
| Nurse minutes per routine home care day | 16.7 min | 15.6 min | 19.9 min | About the same |
| Share of skilled nursing minutes given on weekends | 7.3% | 7.7% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 96.2% | 94.5% | 89.3% | About the same |
Separately, 95% of its patients received all seven recommended care steps at admission (Missouri average 95.3%) and 70.8% were visited by a nurse or social worker on at least two of their last three days (Missouri average 61.2%).
What do families say about Heartland Hospice (kansas City)?
85% of family caregivers said they would definitely recommend Heartland Hospice (kansas City); the Missouri average is 86%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Heartland Hospice (kansas City) | Missouri average | U.S. average | vs. Missouri |
|---|---|---|---|---|
| Team always communicated well | 82% | 82% | 82% | About the same |
| Team always provided timely help | 79% | 81% | 78% | About the same |
| Team always treated the patient with respect | 91% | 92% | 91% | About the same |
| Right amount of emotional and spiritual support | 92% | 92% | 91% | About the same |
| Patient always got help for pain and symptoms | 75% | 77% | 76% | About the same |
| Caregivers rated the hospice 9 or 10 | 83% | 84% | 83% | About the same |
| Would definitely recommend the hospice | 85% | 86% | 85% | About the same |
Where does Heartland Hospice (kansas City) deliver care, and to whom?
60% of heartland hospice (kansas city)'s care is delivered at home and its largest patient group by diagnosis is heart and circulatory disease (36%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 60% |
| In a nursing facility | 32% |
| In assisted living | 6% |
| In a skilled nursing facility | 2% |
| Primary diagnosis | Share of patients |
|---|---|
| Heart and circulatory disease | 36% |
| Cancer | 21% |
| Respiratory disease | 16% |
| Dementia | 13% |
| Other conditions | 13% |
| Stroke | 5% |
Which Kansas City-area ZIP codes does Heartland Hospice (kansas City) serve?
Heartland Hospice (kansas City) tells Medicare it serves 58 ZIP codes in Kansas City and the surrounding Missouri and Kansas counties.
- 64012
- 64014
- 64015
- 64016
- 64024
- 64029
- 64030
- 64034
- 64048
- 64050
- 64052
- 64053
- 64054
- 64055
- 64056
- 64057
- 64058
- 64063
- 64064
- 64068
- 64075
- 64078
- 64080
- 64081
- 64082
- 64083
- 64086
- 64088
- 64089
- 64106
- 64109
- 64111
- 64113
- 64114
- 64116
- 64118
- 64119
- 64124
- 64127
- 64128
- 64129
- 64130
- 64131
- 64132
- 64133
- 64134
- 64136
- 64137
- 64139
- 64154
- 64155
- 64157
- 64701
- 64725
- 64739
- 64742
- 64743
- 64747
What should you ask Heartland Hospice (kansas City) before choosing it?
Ask how often the nurse visits
37.9% of Heartland Hospice (kansas City)'s patients went more than seven days without a nursing visit at some point, against 30% across Missouri. Ask for the planned visit schedule in writing and who decides when it changes.
Ask how eligibility is reviewed
46.8% of its live discharges came after six months or more of care (Missouri average 37.8%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.
Ask how a crisis at home is handled
13.7% of its live discharges were followed by a hospital stay and a return to hospice (Missouri average 10.3%). Ask who comes to the house in a symptom crisis and how fast.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Which other hospices serve Independence, MO?
- Phoenix Home Care and Hospice — Hospice Care Index 10 of 10
- Three Oaks Hospice — Hospice Care Index 10 of 10
- Harbor Hospice of Missouri, LP — Hospice Care Index 9 of 10
- Shalom Hospice — Hospice Care Index 9 of 10
- Brighton Hospice Missouri, LLC — Hospice Care Index 10 of 10
- Good Shepherd Hospice of Mid-America, Inc. — Hospice Care Index 10 of 10
All Medicare-certified hospices in Kansas City and the surrounding Missouri and Kansas counties
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Heartland Hospice (kansas City) Medicare-certified?
Yes. Heartland Hospice (kansas City) is certified by Medicare under provider number 261572 and has been since 1996.
What is Heartland Hospice (kansas City)'s Hospice Care Index score?
10 out of 10 in the current Medicare data. The Missouri average is 9.
How large is Heartland Hospice (kansas City)?
It cares for about 101 patients on an average day.
