Vitalcaring Group is a Medicare-certified home health agency based at 1520 E 23RD Street, Ste R in Independence, MO 64055. Medicare first certified it in 1997, 29 years ago. Medicare rates its quality of patient care at 3.5 out of 5 stars, level with the Missouri average of 3.5. Its strongest result against the Missouri average is flu shot status checked; its weakest is medication issues addressed on time.
What is Vitalcaring Group's Medicare record?
| Agency | Vitalcaring Group |
|---|---|
| Address | 1520 E 23RD Street, Ste R, Independence, MO 64055 |
| Phone | (816) 350-2600 |
| Medicare provider number (CCN) | 267539 |
| Ownership | Proprietary |
| Medicare-certified since | 04/02/1997 |
How does Vitalcaring Group score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Vitalcaring Group. It is better than the Missouri average on 2 and worse on 5.
| Measure | Vitalcaring Group | Missouri average | U.S. average | vs. Missouri |
|---|---|---|---|---|
| Started care on time | 94.7% | 98.2% | 96.6% | Worse |
| Got better at walking or moving around | 84% | 88.1% | 88.6% | Worse |
| Got better at getting in and out of bed | 89.6% | 90.8% | 89.8% | About the same |
| Got better at bathing | 91.2% | 90.7% | 90.7% | About the same |
| Breathing improved | 88.9% | 90.8% | 91.5% | About the same |
| Got better at taking medicines correctly | 92.5% | 87.1% | 88.3% | Better |
| Medication issues addressed on time | 77.2% | 95.7% | 94.4% | Worse |
| Flu shot status checked | 72.7% | 62.8% | 63.3% | Better |
| Met expected function at discharge | 64.9% | 79.5% | 71.7% | Worse |
| Falls with major injury (lower is better) | 1.8% | 1% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked and got better at taking medicines correctly.
Where it trails: medication issues addressed on time, met expected function at discharge and got better at walking or moving around.
What do patients say about Vitalcaring Group?
62% of surveyed patients said they would definitely recommend Vitalcaring Group, based on 10 completed surveys. The Missouri average is 80%.
| Survey question | Vitalcaring Group | Missouri average | U.S. average | vs. Missouri |
|---|---|---|---|---|
| Team gave care in a professional way | 84% | 90% | 89% | Worse |
| Team communicated well | 80% | 87% | 86% | Worse |
| Team discussed medicines, pain and home safety | 88% | 84% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 71% | 87% | 85% | Worse |
| Would definitely recommend the agency | 62% | 80% | 79% | Worse |
Do Vitalcaring Group's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Vitalcaring Group, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 83.5% |
| Preventable hospital stays during care | Same As National Rate | 8.2% |
Which home health services does Vitalcaring Group provide, and which does it not?
Vitalcaring Group reports offering skilled nursing, physical therapy, occupational therapy, speech therapy and medical social work. It does not report offering home health aide.
| Service | Offered by Vitalcaring Group? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | No |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Kansas City-area ZIP codes does Vitalcaring Group serve?
Vitalcaring Group tells Medicare it serves 47 ZIP codes in Kansas City and the surrounding Missouri and Kansas counties, out of 57 in total.
- 64012
- 64014
- 64015
- 64024
- 64029
- 64030
- 64050
- 64052
- 64054
- 64055
- 64056
- 64057
- 64058
- 64060
- 64063
- 64064
- 64068
- 64075
- 64078
- 64080
- 64083
- 64086
- 64089
- 64108
- 64109
- 64110
- 64114
- 64116
- 64117
- 64118
- 64119
- 64127
- 64128
- 64131
- 64132
- 64133
- 64134
- 64137
- 64138
- 64145
- 64151
- 64153
- 64154
- 64158
- 64701
- 64725
- 64742
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Vitalcaring Group before starting care?
Ask how medication problems reach the doctor
When a medication problem was found, Vitalcaring Group followed up with the doctor on time in 77.2% of cases (Missouri average 95.7%). Ask who makes that call and how quickly.
Ask what 'done' looks like
64.9% of patients reached the level of function Medicare expected by discharge (Missouri average 79.5%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask how often the therapist actually comes
84% of its patients got better at walking or moving around, against 88.1% across Missouri. Ask how many physical therapy visits a week the plan includes and whether the same therapist comes each time.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Independence, MO?
These Medicare-certified agencies are also based in or near Independence.
- Phoenix Home Care — 4 of 5 stars
- Terrace Home Health Independence, LLC — 2.5 of 5 stars
- Centerwell Home Health — 4.5 of 5 stars
- Specialized Home Care — 3.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Vitalcaring Group Medicare-certified?
Yes. Vitalcaring Group is certified by Medicare under provider number 267539 and has been since 1997. Original Medicare pays certified agencies directly for covered home health care.
What is Vitalcaring Group's Medicare star rating?
3.5 out of 5 for quality of patient care. The Missouri average is 3.5.
Does Vitalcaring Group provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy and medical social work.
