Specialized Home Care is a Medicare-certified home health agency based at 2311 Redwood Avenue in Independence, MO 64057. Medicare first certified it in 2014, 12 years ago. Medicare rates its quality of patient care at 3.5 out of 5 stars, level with the Missouri average of 3.5. It beats the Missouri average on 3 of the measures Medicare publishes and trails on none.
What is Specialized Home Care's Medicare record?
| Agency | Specialized Home Care |
|---|---|
| Address | 2311 Redwood Avenue, Independence, MO 64057 |
| Phone | (816) 795-7990 |
| Medicare provider number (CCN) | 267653 |
| Ownership | Proprietary |
| Medicare-certified since | 10/08/2014 |
How does Specialized Home Care score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Specialized Home Care. It is better than the Missouri average on 3 and worse on 0.
| Measure | Specialized Home Care | Missouri average | U.S. average | vs. Missouri |
|---|---|---|---|---|
| Started care on time | 99.8% | 98.2% | 96.6% | About the same |
| Got better at walking or moving around | 88.4% | 88.1% | 88.6% | About the same |
| Got better at getting in and out of bed | 90.8% | 90.8% | 89.8% | About the same |
| Got better at bathing | 91.8% | 90.7% | 90.7% | About the same |
| Breathing improved | 90.7% | 90.8% | 91.5% | About the same |
| Got better at taking medicines correctly | 90.5% | 87.1% | 88.3% | Better |
| Medication issues addressed on time | 98.8% | 95.7% | 94.4% | Better |
| Flu shot status checked | 81.8% | 62.8% | 63.3% | Better |
| Met expected function at discharge | 79.5% | 79.5% | 71.7% | About the same |
| Falls with major injury (lower is better) | 0.6% | 1% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked, got better at taking medicines correctly and medication issues addressed on time.
What do patients say about Specialized Home Care?
75% of surveyed patients said they would definitely recommend Specialized Home Care, based on 208 completed surveys. The Missouri average is 80%.
| Survey question | Specialized Home Care | Missouri average | U.S. average | vs. Missouri |
|---|---|---|---|---|
| Team gave care in a professional way | 89% | 90% | 89% | About the same |
| Team communicated well | 87% | 87% | 86% | About the same |
| Team discussed medicines, pain and home safety | 78% | 84% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 86% | 87% | 85% | About the same |
| Would definitely recommend the agency | 75% | 80% | 79% | Worse |
Do Specialized Home Care's patients end up back in the hospital?
Medicare rates Specialized Home Care better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 91.7% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.7% |
| Preventable hospital stays during care | Same As National Rate | 12.3% |
Which home health services does Specialized Home Care provide, and which does it not?
Specialized Home Care reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Specialized Home Care? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Kansas City-area ZIP codes does Specialized Home Care serve?
Specialized Home Care tells Medicare it serves 89 ZIP codes in Kansas City and the surrounding Missouri and Kansas counties, out of 115 in total.
- 64012
- 64014
- 64015
- 64016
- 64018
- 64024
- 64029
- 64030
- 64034
- 64048
- 64050
- 64052
- 64053
- 64054
- 64055
- 64056
- 64057
- 64058
- 64060
- 64063
- 64064
- 64068
- 64070
- 64075
- 64078
- 64079
- 64080
- 64081
- 64082
- 64083
- 64086
- 64088
- 64089
- 64098
- 64105
- 64106
- 64108
- 64109
- 64110
- 64111
- 64112
- 64113
- 64114
- 64116
- 64117
- 64118
- 64119
- 64123
- 64124
- 64126
- 64127
- 64128
- 64129
- 64130
- 64131
- 64132
- 64133
- 64134
- 64136
- 64137
- 64138
- 64145
- 64146
- 64150
- 64151
- 64152
- 64153
- 64154
- 64155
- 64156
- 64157
- 64158
- 64161
- 64163
- 64165
- 64444
- 64701
- 64725
- 64734
- 64742
- 64746
- 64747
- 66062
- 66102
- 66104
- 66207
- 66212
- 66215
- 66224
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Specialized Home Care before starting care?
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Independence, MO?
These Medicare-certified agencies are also based in or near Independence.
- Centerwell Home Health — 4.5 of 5 stars
- Phoenix Home Care — 4 of 5 stars
- Vitalcaring Group — 3.5 of 5 stars
- Terrace Home Health Independence, LLC — 2.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Specialized Home Care Medicare-certified?
Yes. Specialized Home Care is certified by Medicare under provider number 267653 and has been since 2014. Original Medicare pays certified agencies directly for covered home health care.
What is Specialized Home Care's Medicare star rating?
3.5 out of 5 for quality of patient care. The Missouri average is 3.5. Its patient survey rating is 3 out of 5.
Does Specialized Home Care provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
