Phoenix Home Care is a Medicare-certified home health agency based at 6803 W 64TH St, Ste 101 in Overland Park, KS 66202. Medicare first certified it in 2008, 18 years ago. Medicare rates its quality of patient care at 4.5 out of 5 stars, above the Kansas average of 3.5. It beats the Kansas average on 7 of the measures Medicare publishes and trails on none.
What is Phoenix Home Care's Medicare record?
| Agency | Phoenix Home Care |
|---|---|
| Address | 6803 W 64TH St, Ste 101, Overland Park, KS 66202 |
| Phone | (913) 384-2273 |
| Medicare provider number (CCN) | 178077 |
| Ownership | Proprietary |
| Medicare-certified since | 08/05/2008 |
How does Phoenix Home Care score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Phoenix Home Care. It is better than the Kansas average on 7 and worse on 0.
| Measure | Phoenix Home Care | Kansas average | U.S. average | vs. Kansas |
|---|---|---|---|---|
| Started care on time | 99.9% | 98.3% | 96.6% | About the same |
| Got better at walking or moving around | 91.5% | 87.9% | 88.6% | Better |
| Got better at getting in and out of bed | 93% | 90.4% | 89.8% | About the same |
| Got better at bathing | 96.3% | 91.1% | 90.7% | Better |
| Breathing improved | 95.2% | 90.6% | 91.5% | Better |
| Got better at taking medicines correctly | 92.7% | 88.5% | 88.3% | Better |
| Medication issues addressed on time | 99.2% | 94.6% | 94.4% | Better |
| Flu shot status checked | 74% | 70.5% | 63.3% | Better |
| Met expected function at discharge | 91.1% | 76.3% | 71.7% | Better |
| Falls with major injury (lower is better) | 0.9% | 1.3% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.3% | 0.2% | About the same |
Where it stands out: met expected function at discharge, got better at bathing and medication issues addressed on time.
What do patients say about Phoenix Home Care?
78% of surveyed patients said they would definitely recommend Phoenix Home Care, based on 432 completed surveys. The Kansas average is 81%.
| Survey question | Phoenix Home Care | Kansas average | U.S. average | vs. Kansas |
|---|---|---|---|---|
| Team gave care in a professional way | 89% | 90% | 89% | About the same |
| Team communicated well | 86% | 87% | 86% | About the same |
| Team discussed medicines, pain and home safety | 79% | 84% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 84% | 88% | 85% | Worse |
| Would definitely recommend the agency | 78% | 81% | 79% | Worse |
Do Phoenix Home Care's patients end up back in the hospital?
Medicare rates Phoenix Home Care better than the national rate on: patients who went home and stayed home after care ended and preventable hospital stays during care.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 95.2% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.3% |
| Preventable hospital stays during care | Better Than National Rate | 7.6% |
Which home health services does Phoenix Home Care provide, and which does it not?
Phoenix Home Care reports offering skilled nursing, physical therapy, occupational therapy, speech therapy and home health aide. It does not report offering medical social work.
| Service | Offered by Phoenix Home Care? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | No |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Kansas City-area ZIP codes does Phoenix Home Care serve?
Phoenix Home Care tells Medicare it serves 43 ZIP codes in Kansas City and the surrounding Missouri and Kansas counties, out of 131 in total.
- 64110
- 64114
- 64134
- 64152
- 66018
- 66021
- 66030
- 66061
- 66062
- 66085
- 66101
- 66102
- 66103
- 66104
- 66105
- 66106
- 66109
- 66111
- 66112
- 66202
- 66203
- 66204
- 66205
- 66206
- 66207
- 66208
- 66209
- 66210
- 66211
- 66212
- 66213
- 66214
- 66215
- 66216
- 66217
- 66218
- 66219
- 66220
- 66221
- 66223
- 66224
- 66226
- 66227
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Phoenix Home Care before starting care?
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Overland Park, KS?
These Medicare-certified agencies are also based in or near Overland Park.
- Centerwell Home Health — 4.5 of 5 stars
- Faith Home Healthcare, Inc — 4.5 of 5 stars
- Ahc Home Health of Kansas City DBA Advanced Home Health Care — 4 of 5 stars
- Hca Midwest Healthcare at Home — 4 of 5 stars
- Carter Healthcare — 3 of 5 stars
- Interim Healthcare of Kansas City — 3 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Phoenix Home Care Medicare-certified?
Yes. Phoenix Home Care is certified by Medicare under provider number 178077 and has been since 2008. Original Medicare pays certified agencies directly for covered home health care.
What is Phoenix Home Care's Medicare star rating?
4.5 out of 5 for quality of patient care. The Kansas average is 3.5. Its patient survey rating is 3 out of 5.
Does Phoenix Home Care provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy and home health aide.
