Carter Healthcare is a Medicare-certified home health agency based at 6376 College Blvd in Overland Park, KS 66211. Medicare first certified it in 2001, 25 years ago. Medicare rates its quality of patient care at 3 out of 5 stars, below the Kansas average of 3.5. Its strongest result against the Kansas average is flu shot status checked; its weakest is got better at taking medicines correctly.
What is Carter Healthcare's Medicare record?
| Agency | Carter Healthcare |
|---|---|
| Address | 6376 College Blvd, Overland Park, KS 66211 |
| Phone | (913) 901-0440 |
| Medicare provider number (CCN) | 178051 |
| Ownership | Proprietary |
| Medicare-certified since | 12/10/2001 |
How does Carter Healthcare score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Carter Healthcare. It is better than the Kansas average on 1 and worse on 3.
| Measure | Carter Healthcare | Kansas average | U.S. average | vs. Kansas |
|---|---|---|---|---|
| Started care on time | 100% | 98.3% | 96.6% | About the same |
| Got better at walking or moving around | 84.4% | 87.9% | 88.6% | Worse |
| Got better at getting in and out of bed | 88.7% | 90.4% | 89.8% | About the same |
| Got better at bathing | 88.5% | 91.1% | 90.7% | About the same |
| Breathing improved | 89.7% | 90.6% | 91.5% | About the same |
| Got better at taking medicines correctly | 82% | 88.5% | 88.3% | Worse |
| Medication issues addressed on time | 95.7% | 94.6% | 94.4% | About the same |
| Flu shot status checked | 85.5% | 70.5% | 63.3% | Better |
| Met expected function at discharge | 77.8% | 76.3% | 71.7% | About the same |
| Falls with major injury (lower is better) | 0.9% | 1.3% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.7% | 0.3% | 0.2% | Worse |
Where it stands out: flu shot status checked.
Where it trails: got better at taking medicines correctly, got better at walking or moving around and new or worsened pressure ulcers.
What do patients say about Carter Healthcare?
73% of surveyed patients said they would definitely recommend Carter Healthcare, based on 24 completed surveys. The Kansas average is 81%.
| Survey question | Carter Healthcare | Kansas average | U.S. average | vs. Kansas |
|---|---|---|---|---|
| Team gave care in a professional way | 85% | 90% | 89% | Worse |
| Team communicated well | 83% | 87% | 86% | Worse |
| Team discussed medicines, pain and home safety | 86% | 84% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 85% | 88% | 85% | Worse |
| Would definitely recommend the agency | 73% | 81% | 79% | Worse |
Do Carter Healthcare's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Carter Healthcare, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 73.6% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4% |
| Preventable hospital stays during care | Same As National Rate | 14.4% |
Which home health services does Carter Healthcare provide, and which does it not?
Carter Healthcare reports offering skilled nursing, physical therapy, occupational therapy, medical social work and home health aide. It does not report offering speech therapy.
| Service | Offered by Carter Healthcare? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | No |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Kansas City-area ZIP codes does Carter Healthcare serve?
Carter Healthcare tells Medicare it serves 69 ZIP codes in Kansas City and the surrounding Missouri and Kansas counties, out of 98 in total.
- 64014
- 64015
- 64030
- 64050
- 64052
- 64055
- 64056
- 64057
- 64063
- 64064
- 64078
- 64079
- 64080
- 64081
- 64082
- 64083
- 64086
- 64089
- 64108
- 64110
- 64114
- 64117
- 64118
- 64125
- 64127
- 64128
- 64129
- 64131
- 64132
- 64133
- 64134
- 64136
- 64137
- 64138
- 64145
- 64150
- 64155
- 64701
- 64725
- 64734
- 64742
- 64747
- 66021
- 66030
- 66061
- 66062
- 66103
- 66104
- 66106
- 66112
- 66202
- 66203
- 66204
- 66205
- 66206
- 66208
- 66209
- 66210
- 66211
- 66212
- 66213
- 66214
- 66215
- 66216
- 66218
- 66221
- 66223
- 66226
- 66227
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Carter Healthcare before starting care?
Ask who sorts out the medication list
82% of patients got better at taking their medicines correctly (Kansas average 88.5%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask how often the therapist actually comes
84.4% of its patients got better at walking or moving around, against 87.9% across Kansas. Ask how many physical therapy visits a week the plan includes and whether the same therapist comes each time.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Overland Park, KS?
These Medicare-certified agencies are also based in or near Overland Park.
- Interim Healthcare of Kansas City — 3 of 5 stars
- Ascending Hope, LLC — 2.5 of 5 stars
- Centerwell Home Health — 4.5 of 5 stars
- Faith Home Healthcare, Inc — 4.5 of 5 stars
- Phoenix Home Care — 4.5 of 5 stars
- Ahc Home Health of Kansas City DBA Advanced Home Health Care — 4 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Carter Healthcare Medicare-certified?
Yes. Carter Healthcare is certified by Medicare under provider number 178051 and has been since 2001. Original Medicare pays certified agencies directly for covered home health care.
What is Carter Healthcare's Medicare star rating?
3 out of 5 for quality of patient care. The Kansas average is 3.5.
Does Carter Healthcare provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, medical social work and home health aide.
