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Gentiva: Medicare Hospice Quality Record in Kansas City, MO

Gentiva is a Medicare-certified hospice in Kansas City, MO with a Hospice Care Index of 9 out of 10. Visit patterns, family survey answers and where it…

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Home›In-Home Care›Hospices›Gentiva

Gentiva is a Medicare-certified hospice based at 8414 N Church Road in Kansas City, MO 64157. It has been certified since 1993. It cares for about 18 patients on an average day, making it a small hospice. It scores 9 out of 10 on Medicare's Hospice Care Index; the Missouri average is 9. The index flags 4 areas where it is worse than the Missouri average, starting with gaps in nursing visits longer than 7 days.

9 / 10Hospice Care Index
No rating publishedFamily caregiver survey
18Patients on an average day
1993Medicare-certified since

What is Gentiva's Medicare record?

HospiceGentiva
Address8414 N Church Road, Kansas City, MO 64157
Phone(816) 795-1333
Medicare provider number (CCN)261534
OwnershipFor-Profit
Medicare-certified since07/08/1993

How does Gentiva score on Medicare's Hospice Care Index?

Gentiva scores 9 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Missouri average it is better on 0 of the indicators below and worse on 4.

IndicatorGentivaMissouri averageU.S. averagevs. Missouri
Gaps in nursing visits longer than 7 days (lower is better)44.6%30%52.4%Worse
Patients discharged alive within 7 days (lower is better)9.5%7.9%7.3%About the same
Patients discharged alive after 180 days or more (lower is better)35.7%37.8%37.4%About the same
Live discharge followed by a hospital stay and readmission to hospice (lower is better)16.7%10.3%8.5%Worse
Live discharge followed by death in hospital (lower is better)0%2.4%2.1%About the same
Nurse minutes per routine home care day12.9 min15.6 min19.9 minWorse
Share of skilled nursing minutes given on weekends10.4%7.7%9.6%About the same
Patients visited by a nurse in the last 3 days of life90.3%94.5%89.3%Worse

Separately, 93.5% of its patients received all seven recommended care steps at admission (Missouri average 95.3%) and 74.5% were visited by a nurse or social worker on at least two of their last three days (Missouri average 61.2%).

What do families say about Gentiva?

Medicare has not published family caregiver survey results for Gentiva. Results appear only once a hospice has enough completed surveys over two years, so many smaller hospices have none.

Where does Gentiva deliver care, and to whom?

60% of gentiva's care is delivered at home and its largest patient group by diagnosis is dementia (33%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.

Where care is deliveredShare of patients
At home60%
In a nursing facility36%
Other locations3%
In assisted living1%
In a skilled nursing facility1%
Primary diagnosisShare of patients
Dementia33%
Cancer21%
Other conditions19%

Which Kansas City-area ZIP codes does Gentiva serve?

Gentiva tells Medicare it serves 47 ZIP codes in Kansas City and the surrounding Missouri and Kansas counties.

  • 64012
  • 64014
  • 64015
  • 64029
  • 64030
  • 64050
  • 64052
  • 64053
  • 64054
  • 64055
  • 64056
  • 64057
  • 64058
  • 64064
  • 64068
  • 64075
  • 64078
  • 64079
  • 64080
  • 64081
  • 64082
  • 64083
  • 64086
  • 64110
  • 64114
  • 64116
  • 64117
  • 64118
  • 64119
  • 64123
  • 64127
  • 64129
  • 64130
  • 64131
  • 64132
  • 64133
  • 64134
  • 64138
  • 64139
  • 64145
  • 64150
  • 64151
  • 64152
  • 64154
  • 64157
  • 64734
  • 64742

What should you ask Gentiva before choosing it?

Ask how often the nurse visits

44.6% of Gentiva's patients went more than seven days without a nursing visit at some point, against 30% across Missouri. Ask for the planned visit schedule in writing and who decides when it changes.

Ask how a crisis at home is handled

16.7% of its live discharges were followed by a hospital stay and a return to hospice (Missouri average 10.3%). Ask who comes to the house in a symptom crisis and how fast.

Ask how long nursing visits last

Its nurses average 12.9 minutes per routine care day, against 15.6 minutes across Missouri. Ask how long a typical visit lasts and whether the same nurse comes each time.

Ask how fast they can admit

Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.

Which other hospices serve Kansas City, MO?

All Medicare-certified hospices in Kansas City and the surrounding Missouri and Kansas counties

Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.

Common questions

Is Gentiva Medicare-certified?

Yes. Gentiva is certified by Medicare under provider number 261534 and has been since 1993.

What is Gentiva's Hospice Care Index score?

9 out of 10 in the current Medicare data. The Missouri average is 9.

How large is Gentiva?

It cares for about 18 patients on an average day.

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